What is VLCC Rewards Club?
FAQs
What is VLCC Rewards Club?
VLCC Rewards Club is a loyalty program for VLCC customers.
In VLCC Rewards Club, we reward our customers for their loyalty, by giving them points on the services and products purchased in centres. Additionally, we also run special offers and promotions for our customers which are specially notified to our loyal customers from time to time through SMS/Email
What does a customer need to do to become a VLCC Rewards Club member?
- Book an appointment at any of the VLCC outlets or register online on the wellness website www.vlccwellness.com
- Fill up the enrolment form available at the billing counter/ online & get yourself registered as the Club’s Loyalty member.
- You will then receive a welcome message and e-mail on registration.
Is there any joining fee?
The VLCC Rewards Club membership is free. There is no joining fee.
How do I get my Loyalty REWARDS?
You can simply avail services at a VLCC Centre and collect as many points as possible. The tier movement and criteria of point’s accrual is as below:
- Silver Tier 10% points accrual on Spent
- Gold Tier 20% Points accrual on Spent
- Platinum Tier 25% Points accrual on Spent
What is refer & earn program of VLCC?
Refer & Earn is the referral program for VLCC Rewards Club members. On sharing the VLCC experience, each referral gets you 200 points. A maximum of 30 referrals and the points thereof can be accumulated.
Who is the referrer and referee?
Referrer is someone who refers. Referee in that case would be someone who got referred to, by a referrer.
Where can I find my referral code?
You can visit a VLCC Centre and can ask the Store Staff for the code or you can log into www.vlccwellness.com and check Referral Code in My Account Section.
What is the eligibility to start earning referral bonus?
Once your referred friend/family member has made their first transaction, you’ll be able to earn 200 points.
What is the eligibility to start earning referral bonus?
Once your referred friend/family member has made their first transaction, you’ll be able to earn 200 points.
What if one has earned points but it is still not reflecting in the account?
Purchasing products at wish@easyrewardz.com or call us at +91 8470003279.
What is the value on the loyalty points?
5 Points is equivalent to 1 AED.
How do I collect points?
- Availing services at a VLCC centre.
When will I get the points credited?
You should get the points credited to your account within 48 hours of your purchase. In case you don't get them, then please call the store staff with your bill and let them know your bill number. If case of any further assistance, please call us @ +91 8470003279.
How can I redeem the points?
You can redeem points on services. There will be no accrual in case you redeem the points on a bill.
Where can I check number of points I have?
You can check your point balance online on My Account section or get in touch with any of our executive at center
What are the benefits of Refer & Earn program?
You receive 200 bonus points worth AED 200, each time a referee makes their first transaction. Referee will get 150 Points on their first transactions. Points can be redeemed on availing services. Additionally, you are also updated about any of the promotional offers/events at VLCC centers.
Terms and Conditions
- At the time of purchase please fill in the enrolment form at VLCC centre’s billing counter to collect points.
- Points can be collected & spent only at VLCC centres.
- The program registration & benefits are non-transferable
- The program and its benefits are subject to applicable taxes, if any.
- The point offer cannot be clubbed with any other discounts / offers / activity.
- The membership can be cancelled by the management if found to be misused in any way.
- Points will get updated within a maximum of 48 hrs of the transaction, provided the mobile number is quoted at the billing counter.
- Any discrepancy in point updation should be brought forward within 48 hrs of the transaction. Management will not be responsible for point update beyond that.
- Member has to produce a copy of the invoice in case of any discrepancy in point update.
- Points rewarded are subject to change at Management's discretion.
- VLCC’s management is not responsible or liable for any member correspondence lost or delayed through SMS/e-mail due to DND/SPAM or any other reason.
- Once enrolled, the membership is valid for lifetime from the membership date OR till the validity of the program.
- All the terms and conditions stated herein are non-negotiable and VLCC shall have the sole discretionary power to terminate the program and / or alter any offer / voucher as and when required, without any intimation.
- 14. Management's decision will be final regarding disputes, if any, arising in connection to VLCC Rewards Club. In the event of any further dispute hereto in respect of and / or concerning VLCC Rewards Club, the civil courts in Delhi shall have exclusive jurisdiction.
- The Refer & Earn program and its benefits are subject to applicable taxes, if any.
- Earning 200 referral bonus is subject to the first transaction made by your referral.
- Points will get updated within a maximum of 48 hrs of the transaction, provided the mobile number is quoted is correct.
- Referee will get 150 and Referrer will get 200 points, Post First Transaction of Referee. Benefit of first transaction is limited to a maximum of 30 people only.
